Privacy Policy

At orionfares.com, we value your privacy and are committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, share, and protect your data when you visit our website or use our services. By using our website, you consent to the terms of this Privacy Policy.

1. Information We Collect

We collect information in various ways to provide you with the best travel experience:

a) Personal Information

• Full Name
• Contact Details (Email, Phone Number, Address)
• Payment Information (Credit/Debit Card Details)
• Government-issued Identification (e.g., Passport Number)
• Travel Preferences (Seat Selection, Special Requests, Frequent Flyer Details)

b) Non-Personal Information

• IP Address & Browser Type
• Device Information (Operating System, Screen Resolution)
• Website Usage Data (Pages Visited, Time Spent, Clicks)
• Cookies and Tracking Technologies

c) Information from Third Parties

We may receive data from business partners, travel service providers, or marketing agencies to enhance your experience.

2. How We Use Your Information

Your data is collected for the following purposes:

• ✅ Booking & Transactions: To process flight, hotel, and other travel reservations.
• ✅ Customer Support: To provide assistance, manage inquiries, and resolve issues.
• ✅ Personalization: To customize offers, recommendations, and promotions based on preferences.
• ✅ Marketing & Promotions: To send exclusive travel deals and newsletters (opt-out available).
• ✅ Security & Fraud Prevention: To detect unauthorized transactions or suspicious activities.
• ✅ Legal Compliance: To meet regulatory requirements and government policies.

3. How We Share Your Information

We do not sell or trade your personal information. However, we may share data with:

• 🔹 Travel Partners – Airlines, hotels, car rentals, and tour operators to fulfill your bookings.
• 🔹 Payment Processors – Secure gateways to process transactions.
• 🔹 Legal Authorities – If required by law, fraud prevention, or regulatory compliance.
• 🔹 Business Transfers – In case of a merger, acquisition, or company restructuring.

4. Cookies & Tracking Technologies

Our website uses cookies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.

Types of Cookies We Use:

• Essential Cookies: Required for website functionality.
• Analytics Cookies: Help us understand visitor behavior.
• Marketing Cookies: Used for personalized ads and promotions.

5. Data Protection & Security

We implement robust security measures to protect your information, including:

• 🔒 Encryption of sensitive data (e.g., payment information)
• 🔒 Secure servers and firewalls to prevent unauthorized access
• 🔒 Regular monitoring and audits for data protection

While we take all necessary precautions, no online platform is entirely secure. We recommend using strong passwords and avoiding sharing personal details on unsecured networks.

6. Your Privacy Rights & Choices

You have control over your personal data:

• 🔹 Access & Update: Request corrections to your personal information.
• 🔹 Delete Data: Request deletion of unnecessary data, subject to legal requirements.
• 🔹 Marketing Preferences: Opt-out of promotional emails at any time.
• 🔹 Cookies: Adjust settings via your browser.

7. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for their privacy policies, so we encourage reviewing their terms before sharing any personal data.

8. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date. Continued use of our services constitutes your acceptance of the updated policy.